Returns & Exchanges
At Ring AE, we stand by the quality of our electronics and offer a hassle-free 14-day return policy for items in their original packaging. We aim to ensure total satisfaction with every gadget and accessory purchased from our store.
Initiate Your Request
Log into your Ring AE account and select the 'Return Request' option next to your order, or contact our support team via email with your order number.
Prepare the Package
Carefully pack the electronic device in its original box with all included accessories, manuals, and protective foam to ensure safe transit.
Schedule a Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your specified address.
Technical Inspection & Refund
After our technicians verify the device's condition and serial number, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing