Frequently Asked Questions
Everything you need to know about shopping with Ring AE
What is the standard delivery time within the UAE?
We offer fast, reliable shipping across all emirates. Orders placed before 2 PM are typically delivered within 24 to 48 hours, excluding public holidays.
Are all electronic products sold on Ring AE authentic?
Yes, we guarantee that all products are 100% genuine and sourced directly from authorized distributors. Each item comes in its original retail packaging.
What is your return policy for faulty electronics?
We offer a 7-day return policy for any manufacturing defects. If your device is not working as expected, please contact our support team to initiate a replacement or refund.
Do my purchases come with a warranty?
Most of our electronic devices come with a standard 1-year manufacturer warranty. Specific warranty details can be found on the individual product pages.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders within the UAE.
Can I track my order after it has been shipped?
Once your order is dispatched, you will receive an SMS and an email containing a tracking link so you can monitor your delivery in real-time.